TERMS AND CONDITIONS OF THE RESERVATIONS
A Guarantee Reservation:
A guaranteed reservation is when you provide us a credit card number in order to ensure your arrive to the hostel. Once your reservation is made and guaranteed, we will keep your reservation until check out time of the next day.
If you are unable to arrive at the hostel, you have until 6:00 p.m. of your arrival date, to make a cancelation. Failure to do so will result in us charging the first day to your account.
Your credit card will only be used to ensure your reservation. It will not be charged until you arrive and you decide to use it for payment.
A NOT Guaranteed Reservation:
A reservation is not considered guaranteed, if the guest does not give us a credit card number.
The hostel keeps your reservation until 6:00 p.m. of your arrival date. After 6:00 p.m. the hostel has the rights to sell the room.
If you are unable to arrive on time, you should make every effort to have contact the hostel, in order for us not to cancel your reservation. Should you decide to cancel your reservation please do so ahead of time to allow us to adjust our records.